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Privacy & Cookies

  At Absolute Tech Service, we are committed to safeguarding your privacy and providing a secure and seamless experience when you interact with our call center customer services. This Privacy and Cookies Policy outlines how we collect, use, and protect your personal information and explains our use of cookies. **1. Information We Collect:** a. **Personal Information:** When you engage with our call center customer services, you may provide personal information such as your name, contact details, and any relevant information related to your query or concern. b. **Communication Records:** We may collect records of your interactions with our call center, including call recordings and correspondence, to ensure accurate assistance and improve our services. **2. Use of Information:** a. We use the collected information to provide you with effective customer service, address your inquiries, and offer relevant solutions. b. Your information may also be used for internal purposes such as quality assurance, training, and process improvement. **3. Cookies:** a. **What are Cookies:** Cookies are small text files that are placed on your device when you visit a website. They help improve your browsing experience by remembering your preferences and actions. b. **How We Use Cookies:** We may use cookies to analyze website traffic, improve user experience, and tailor our services to better meet your needs. **4. Information Sharing:** a. We do not sell, rent, or share your personal information with third parties for their marketing purposes. b. We may share your information with our trusted partners and service providers who assist us in delivering quality customer service and improving our operations. These partners are contractually obligated to maintain the confidentiality and security of your information. **5. Data Security:** a. We employ industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. b. Despite our efforts, please be aware that transmitting information over the internet is not completely secure, and we cannot guarantee the absolute security of your data. **6. Your Choices:** a. You have the right to access, update, or request deletion of your personal information. If you would like to exercise any of these rights, please contact us using the information provided below. b. You can also adjust your browser settings to manage cookies. However, please note that disabling cookies may affect your browsing experience on our website. **7. Updates to Privacy Policy:** a. We may update this Privacy and Cookies Policy from time to time to reflect changes in our practices or applicable laws. b. We encourage you to review this policy periodically to stay informed about how we are protecting your information. **8. Contact Us:** If you have any questions, concerns, or requests related to your personal information or this policy, please contact us at: – Email: info@absolutetechservice.com – Phone: Thank you for choosing Absolute Tech Service for your call center customer service needs. We are committed to maintaining your trust and privacy throughout your interactions with us.

You have the right to access the personal information we hold about you (a small administrative fee may be incurred). To have inaccurate information corrected, or to request we stop using details for marketing purposes, requests should be submitted in writing to Absolutess Service, 2205 1st Avenue SW Hickory NC 28602 USA